Terms & Conditions
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Please read these terms and conditions carefully before placing an order with BeefBoy. By placing an order, you agree to be bound by the following terms and conditions:
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1. Product Availability and Description:
- All products listed on our website are subject to availability.
- The descriptions and images of our products are for illustrative purposes only. Actual products may vary slightly.
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2. Order Placement and Cancellations:
- Orders can be placed through our website or other specified platforms.
- Once an order is placed, no cancellations are allowed as we begin processing the order immediately for fast delivery.
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3. Delivery:
- We provide delivery services within Chennai, and delivery times may vary based on customizations and distance.
- Delays in delivery may occur due to factors beyond our control, such as high order volumes, bad weather conditions, or legal restrictions.
- Customers must cooperate with our delivery partners for successful order collection.
- Unattended deliveries will not be refunded or exchanged unless specified otherwise, and additional delivery fees may apply for redelivery attempts.
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4. Quality Concerns and Returns:
- Concerns regarding the quality or condition of the delivered products must be reported to our customer support team within 90 minutes from the order delivery time.
- Our support team will assess the quality concerns and may offer a refund, gift card, or coupon to your order, subject to terms and conditions.
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5. Refunds and Store Policy:
- Refunds are applicable in case of stock unavailability or as per store policy reasons on cancelled orders.
- Refunds for damaged or quality-related concerns are addressed by our support team within the specified time frame.
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6. Accuracy of Information:
- It is your responsibility to provide accurate delivery address and contact information during the ordering process.
- We are not liable for any issues arising from incorrect or incomplete information provided by the customer.
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7. Limitation of Liability:
- BeefBoy and its affiliates shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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8. Governing Law and Jurisdiction:
- These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction of Chennai, India.
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By placing an order with BeefBoy, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any of the terms, please refrain from placing an order. These terms and conditions are subject to change without prior notice, and it is your responsibility to review them periodically.